Your information, handled responsibly
Privacy Policy
Effective August 24, 2026
NSRW Legacy LLC, doing business as The Junk Unit NWA ("The Junk Unit NWA," "we," "us," or "our"), respects your privacy. This policy explains how we collect, use, and protect information you provide through our website, Facebook or Instagram lead forms, Messenger, text message, email, phone, or other interactions with our business.
Information we collect
We may collect your name, email address, phone number, service address or ZIP code, requested service date, descriptions and photographs of items or property, access details, and other information you provide when requesting a quote or service.
How we use information
We use this information to respond to quote requests, communicate about services and scheduling, evaluate job scope and access needs, provide customer service, maintain business records, improve our services, and comply with legal obligations.
Calls, texts, and email
When you submit your contact information, you authorize us to contact you about your request by phone, text message, Messenger, or email. Message and data rates may apply. Consent to receive messages is not a condition of purchase. You may ask us to stop marketing messages at any time by replying STOP to a text or contacting us using the information below.
How we share information
We do not sell your personal information. We may share information with service providers that help us operate our website, advertising, communications, scheduling, payment, or business systems; with disposal, recycling, donation, labor, or other providers when reasonably necessary to perform requested services; or when required by law, safety, or protection of legal rights.
Facebook and Instagram lead ads
If you submit information through a Meta lead form, Meta may process that information under its own terms and privacy policy before providing it to us. We use the information we receive to respond to your quote or service request.
Data retention and security
We retain information only as long as reasonably necessary for the purposes described in this policy, our business records, dispute resolution, and legal compliance. We use reasonable safeguards to protect personal information, but no transmission or storage method can be guaranteed completely secure.
Your choices
You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements. Contact us using the details below.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Policy updates
We may update this policy from time to time. The effective date above identifies the latest version.
Contact us
NSRW Legacy LLC d/b/a The Junk Unit NWA
Northwest Arkansas
thejunkunitnwa@gmail.com
(501) 772-4139